Solar Technical Support & Downloads

The Sun Pays offers full technical support for all our solar products — including inverters, lithium batteries, solar geysers, and charge controllers. Below you’ll find downloadable manuals and installation guides, as well as contact details for assistance.

📄 User Manuals & Installation Guides

All documents are in PDF format and free to download.  New documents are added regularly.

Inverters: 

• TheSunPays 10.2kW MPS-V dual output stand-alone inverter user manual
• TheSunPays 10.2kW MPS-V dual output stand-alone installation checklist
• Sacolar 10kW S10000H-48 with 3 x pv input IP65 inverter user manual
• TheSunPays 6.2kW SP-7000 single AC output stand alone inverter user manual
• TheSunPays 6.2kW dual AC output stand alone inverter user manual
• 6kW M6000LS-48-M (white) low-frequency inverter with built-in MPPT user manual
• Sacolar 6kW E6000H-48 inverter with 2 x pv input user manual 
• TheSunPays 5.5kW 5548MH high-voltage inverter (grey face) user manual
• Sacolar 5kW M5000H-48 low-voltage inverter user manual
• Sacolar 5kW M5000H-48 low-voltage inverter single installation checklist
• Sacolar 5kW M5000H-48 low-voltage inverter parallel installation checklist
• Sacolar 5kW M5000H-48BP high-voltage inverter user manual
• Sacolar 5kW M5000H-48BP high-voltage inverter single installation checklist
• Sacolar 5kW M5000H-48BP high-voltage inverter parallel installation checklist 
• Shinefone wifi app user manual for Growatt wifi dongle.
• SmartESS wifi app user manual for TheSunPays 5.5kW (grey face), 6.2kW & 10.2kW inverter dongles.

Lithium Batteries :

• TheSunPays Slimline rack-mount touchscreen battery user manual
• TheSunPays  white touchscreen 51.2V 100Ah 5.12kWh (wall-mount battery) & 200Ah 10.2kWh (trolley battery)  user manual
• TheSunPays black rack-mount 48V 100Ah 4.8kwh & 200Ah 9.6kWh battery user manual
• Connecting batteries together guide
• PBmsTools V2.5 .exe
• Flat-cable drivers for PBMS Tools here
• Round-cable drivers for PBMS Tools here

Solar geyser installation manuals :

• Low-pressure solar geyser installation manual
• High-pressure manifold kit installation manual
• SR609 user manual

🛠️ Technical Help

If you’re unsure how to connect or install your system, contact our support team:

• Email: technical@thesunpays.co.za
• Phone: 012 734 0915 (option 1)

We’re available during business hours to assist with wiring diagrams, error troubleshooting, product compatibility, and system sizing.

📌 Note

Always follow local regulations and safety standards. For grid-tied systems, ensure installation is done by a registered electrician and complies with NRS and municipal guidelines.