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Product Warranty

Terms and conditions

  • The terms and conditions for quotations and sales, as well as warranty, are detailed in this document.

Warranty applies to the original buyer only

Our product warranty is given only to the person or business that bought the product directly from The Sun Pays. It cannot be transferred. If the product is sold or passed on to someone else, our warranty on it ends from that moment. To claim, the original buyer must show proof of purchase from The Sun Pays (invoice or order number). This does not limit any rights you have under the Consumer Protection Act 68 of 2008.

Current products

Batteries

  • The Sun Pays (Sunpay) 48V and 51.2V LiFePO4 Batteries: 5 years / 3500 cycles

Inverters

  • The Sun Pays Inverters: 1 year
  • The Sun Pays Refurbished Inverters: 3 months
  • Growatt Inverters: 2 years
  • MUST 12kW Inverter (PV19-12048 EXP): 2 years
  • Solis S6 Hybrid Inverters (6kW and 8kW Plus): 10 years
  • The Sun Pays out-of-warranty inverter repairs: 3 months
  • Inverter repairs (non-The Sun Pays inverters): none

Solar panels

  • Deichmann 630W Bifacial Solar Panel: 12 years product warranty

Solar pumps and controllers

  • All The Sun Pays Solar Borehole Pumps: 1 year
  • All The Sun Pays Solar Pool Pumps: 1 year
  • The Sun Pays Re-circulation Pump: 1 year
  • The Sun Pays submersible 12/24V Pump: 3 months

Solar geysers

  • The Sun Pays Low Pressure Geyser - Stainless Steel Series: 2 years
  • The Sun Pays Retrofit Manifold: 5 years

For other brands we stock, the warranty shown on the product page applies. For any product not listed here, please contact us for its warranty terms.

Products we no longer sell

Warranty terms for these products, for customers who bought them from us.

Batteries

  • The Sun Pays 12V Deep Cycle Batteries: 1 year / 500 cycles
  • Deichmann 48V LiFePO4 Batteries: 5 years / 3500 cycles

Inverters

  • Sacolar Inverters: 2 years

Solar panels

  • The Sun Pays 280W Solar Panel: 12 years product warranty
  • The Sun Pays 300W Solar Panel: 10 years product warranty
  • The Sun Pays 330W Solar Panel: 12 years product warranty
  • The Sun Pays 340W Solar Panel: 12 years product warranty
  • The Sun Pays 350W Solar Panel: 12 years product warranty
  • The Sun Pays 450W Solar Panel: 12 years product warranty
  • The Sun Pays 480W Solar Panel: 12 years product warranty
  • The Sun Pays 550W Solar Panel: 12 years product warranty
  • Powitt 450W Solar Panel: 12 years product warranty
  • Powitt 460W Solar Panel: 12 years product warranty
  • Powitt 550W Solar Panel: 12 years product warranty
  • Deichmann 550W Solar Panel: 12 years product warranty
  • Deichmann 550W Bifacial Solar Panel: 12 years product warranty

Solar geysers

  • The Sun Pays Low Pressure Geyser - Green Series: 2 years
  • The Sun Pays Low Pressure Geyser - Black Series: 5 years
  • The Sun Pays High Pressure Geyser - Green Series: 2 years
  • The Sun Pays High Pressure Geyser - Black Series: 5 years
  • The Sun Pays High Pressure Geyser - Stainless Steel Series: 5 years