Refund policy

Returns and refunds

Our warranty applies only to the original buyer from The Sun Pays and ends if the product is sold or passed on. Proof of purchase from us is needed for any claim.

• You can return unused items within 14 days of delivery, in the original packaging, with proof of purchase.
• A 10% handling fee applies, and you pay the delivery cost to return the item.
• Items bought on sale are not refundable.
• Your rights under the Consumer Protection Act for faulty goods are not affected; faulty items are covered by warranty (see our Procedure for Warranty Claims).

Approved refunds are paid back using the original payment method within five days. Send returns to: 1069 Van Rooyen Street, Rayton, Gauteng, 1001.

Questions: sales@thesunpays.co.za or call 012 734 0915. 

Full terms: https://shop.thesunpays.co.za/pages/terms-of-service