Track Ticket
You can check the progress of your repair or warranty claim at any time on our online ticketing system.
Open the link above and go to the Dashboard to see the status of your device. Haven't logged a ticket yet? See how to request a repair.
Need help first?
Email technical@thesunpays.co.za or call 012 734 0915 (option 1), weekdays 07:30–16:00. You can also WhatsApp us (text only) on 082 515 1655.